Charoen Pokphand Foods Philippines Corporation (“CPFPC”), respect your privacy and recognize your need for appropriate protection and management of your personal data that you have directly and voluntarily entrusted us. We have developed this Privacy Policy in order to protect your personal data in accordance with the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of National Privacy Commission (NPC) and other relevant laws of the Philippines.

Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”.

This Privacy Policy tells you how we process (meaning, how we collect, use, share, and retain) and protect your personal data. It also tells you what steps you can take if you want us to change how we use your personal data, or if you want us to stop using your personal data.

Why do we collect your personal data?

To enable us to comply with regulatory requirements being observed by CPFPC as an employer, controller and processor, it is important that CPFPC collects, uses, stores and retains your personal data when it is reasonable and necessary for a declared and specific purpose.

In general, we are using your data for any of the following purposes:

For Employment:

·         To consider and evaluate your suitability for employment and, with your permission, inform and consider you for future job opportunities that may be of interest to you; and

·         To communicate with you about your employment application;

For Customers:

·         For us to identify and contact you, verify and confirm your inquiry;

·         For you to provide reviews in our products and services;

·         To generate statistical insights;

·         To respond to specific complaints, inquiries, requests or to provide requested information; and

·         To provide customer care activities, monitor our quality and security, and provide services timely and efficiently;

And in general,

·         To comply with CPFPC’s obligations under law and as required by government organizations and/or agencies such as, but not limited to, the following: NPC, BIR, HDMF or Pag-IBIG, PhilHealth, SSS and so on;

·         To comply with legal and regulatory requirements or obligations; and,

·         To perform such other processing or disclosure that may be required under law or regulations.

What type of personal data we collect?

The types of personal data that we will collect from you depends on the particular purpose and/or position for which you are submitting an application. The common type of data collected by CPFPC’s Company website from you, generally includes the following:

Basic personal information such as:

·         Full name

·         Address

·         Phone number and

·         E-mail address

Please note that you are responsible for ensuring that all such personal data you submit through the website is accurate, complete and up-to-date.

Web Analytics

Use of Cookies

Cookies are small files that our website puts on your PC to store info about your preferences. Cookies can improve your browsing experience by allowing our website to remember your preferences or letting you avoid signing in each time you visit our website. If you don’t want our website to store cookies on your PC, you can block the cookies. But blocking cookies might prevent some pages from displaying correctly, or you might get a message from our website letting you know that you need to allow cookies to view our website.

Data generated is not shared with any other party. For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:

·         Your IP address

·         The pages and internal links accessed on our site

·         The date and time you visited the site

·         Web browser type.

Use the options in your web browser if you do not wish to receive (a) cookie(s) or if you wish to set your browser to notify you when you receive (a) cookie(s). Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.

Who we share your personal data with?

As a general rule, we are not allowed to share your data to third party except in limited circumstances as noted below.

By giving your consent, you authorize CPFPC to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:

As necessary for the proper execution of processes related to the declared purposes in this Privacy Policy.

The use or disclosure is reasonably necessary, required or authorized by or under law (such as for criminal investigation, as requested by court of law).

This means we might provide your personal data to the following:

Our affiliates, subsidiaries, partner companies, organizations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;

Law enforcement and government agencies;

However, these companies may only use such personal data for the purpose(s) disclosed in this Privacy Policy and may not use it for any other purpose.

What is our Privacy Policy regarding children?

CPFPC’s website is not intended for use by children. Our company is very sensitive to privacy issues specially relating to children because we understand the importance of protecting their information. We do not knowingly collect or maintain information about children.

How we protect your personal data?

We take reasonable steps to make sure that your personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce our Privacy Policy within the CPFPC and we have implemented technological, organizational and physical security measures to protect your personal data we hold from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as the following:

We keep and protect your personal data using a secured server behind a firewall and physical security controls.

We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.

Any personal data that you provide on the website is initially processed and stored by CPFPC. Using a secured connection, only authorized CPFPC personnel can then access and download your personal data from the website.

Where and how long do we keep your personal data?

CPFPC reserves the right to retain your personal data in our files located in the Philippines under certain circumstances such as when your personal data may be necessary to resolve disputes, or if CPFPC is required to do so by law or in the good faith; provided that such action is necessary to comply with a legal obligation and/or protect and defend the rights or property of CPFPC. If CPFPC is required to retain any portion of your personal data for such purposes, it shall use reasonable efforts to limit such data to what is necessary to accomplish the particular purpose.

What if there are changes in our Privacy Policy?

From time to time, it may be necessary for CPFPC website to change this Privacy Policy. If we change our Privacy Policy, we will post the revised version here and will take effect immediately, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected personal data without obtaining your consent, unless required by law.

How you can access, correct and update the personal data we have about you?

To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to CPFPC, you may reach us through our “Contact Us” menu in this website, through a written letter or through an email to our Data Protection Officer (DPO).

Our contact details are as follows:

Data Protection Officer
Charoen Pokphand Foods Philippines Corporation
Unit 1C-1D LSC Building, Lazatin Blvd., Dolores Homesite Exit II, City of San Fernando, Pampanga
Office: (045) 963 6510
Email address: dpo@cpf-phil.com

Our decisions to provide such access or consider any request for correction, erasure and objection to process your personal data as it appears in our records are always subject to any exceptions under applicable and relevant laws and/or the DPA, its IRR and other issuances of NPC.
To cover for the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested, we may charge you minimal and reasonable fees based on administrative costs we incurred.